Legal

Privacy policy

Last updated: to be confirmed on publication

On this page
  1. Overview
  2. Information we collect
  3. How we use it
  4. Sharing and transfers
  5. Retention and security
  6. Your rights
  7. Contact
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Overview

This policy explains how [Company legal name] ("we", "us") collects and uses personal information when you visit this website, contact us, request a quote or use an account on our platform. It applies to information about individuals, not to the engineering data recorded by monitoring instruments, which is covered by the agreement with each customer.

We act as the controller for the personal information described here. Where we process information on behalf of a customer through the platform, we act as a processor under that customer's instructions.

Information we collect

We collect only what we need to respond to you and run our services:

  • Information you give us: name, work email, company, phone number and the details you include in a quote request, message or job application.
  • Account information: login email, name, role and company for platform users, plus a record of sign-ins.
  • Technical information: IP address, browser type, pages viewed and similar data collected through server logs and, where you allow it, cookies.

How we use it

We use personal information to reply to inquiries, prepare proposals, provide and secure the platform, process applications, meet legal obligations and improve the website. We rely on the legal bases of contract, legitimate interests, consent or legal obligation, as applicable in your jurisdiction.

We do not sell personal information, and we do not use it for automated decisions that have legal effects on you.

Sharing and transfers

We share information with service providers that host, operate or support our systems, under contracts that limit their use of it. We may also share information with professional advisers, or where required by law. If information is transferred to another country, we use appropriate safeguards such as standard contractual clauses.

Retention and security

We keep personal information only for as long as needed for the purposes above, or as required by law. Information is encrypted in transit and at rest, and access is limited to staff who need it for their work.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent at any time. You may also complain to your local data protection authority. To use any of these rights, contact us using the details below.

Contact

Questions about this policy can be sent to privacy@testogauge.com or through our contact page. We will update this policy when our practices change and show the date of the latest version at the top of this page.